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Refunds Policy

Return and Refund Policy

Thanks for using the Friends International online store. If you are not entirely satisfied with your purchase, we're here to help.
 

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in the same condition that you received it. Your item needs to have the proof of purchase.
 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.
 

Contact

If you have any questions on how to return your item to us please email info@friendsinternational.uk 
 
 

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Contact Details

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